Shipments and returns

Delivery :

Upon receipt of your payment, the items will be dispatched within 2 to 5 days. They are sent by priority mail. A secure sending with registration, may be chosen as an option before finalizing the order. The shipment by registred mail is advised for orders above €50.

Priority mail shipments are only the buyer's risk in case of loss or theft of mail. The items are carefully packed in plastic bag and placed on a card.

Shipping by REGISTRED mail for orders higher than €150 is free.

+ Shipping up to 100g: France €1.60, Europe €2.00, Worldwide €2.50

+ Shipping up to 250g: France €3.20, Europe €5.00, Worldwide €6.25

Deliveries are made to the address given by the Purchaser. The risks are borne by the buyer from the time they have left the premises of Lettres & Covers. In the event of damage during transport, the claim must be made to the postal services within three days from delivery.


Return :

You have seven days from receipt of items for exercising your right to return. Returns are accepted for items different than the description. The return costs and possible Paypal fees are your responsibility.
Before returning , please send a mail (contact). We will refund without delay and no later than ten days following the date on which the right of return has been exercised. Returned items, damaged or soiled by the client are not reimbursed.