Your terms and conditions of use

These conditions of sale are to define the contractual relationship between Lettres & Covers and the Buyer.
Conditions applicable to all purchases made through the site of Lettres & Covers, that Buyer either
professional or consumer. The acquisition of a good or service through this site implies acceptance by the
Buyer of these conditions of sale. These conditions will prevail over any other general or specific conditions
not specifically approved by Lettres & Covers. Lettres & Covers reserves the right to change its conditions of
sale at any time. In this case, the applicable conditions will be those in effect at the date of the order by the
The numbers are those catalogs Yvert & Tellier unless otherwise noted. Despite the care taken in writing
descriptions of products, it can happen that an error appears on a product. We are committed to correct as
soon as possible, as soon as we have been informed. The pictures of the items for sale are not
contractual. They are as closely as possible, but can not ensure a perfect similarity with the item
available, particularly in terms of color.


All prices are net, in € Euros.
Lettres & Covers reserves the right to change prices at any time, however, that the quoted price on the day
of the order shall be applicable only to the buyer. The charges, calculated automatically, are the responsibility
of the recipient and include the cost of packaging.


Documents from the shop Lettres & Covers can be ordered:
- Directly by the buyer who visit the virtual store by opening an account, adding the desired products in the
basket, and confirming the order.
- By e-mail: - By mail to this address: Letters & Covers 30 chemin de Vide Pot 69370 Saint Didier au Mont d'Or.
The items on our site are unique and are assigned to the buyer who placed the order first. Once a product is
no longer in stock, it is withdrawn from sale. However, sometimes for reasons of simultaneous or refresh the
database, one or more items are to be unavailable after the order. In this case, we will notify you personally
by e-mail as soon as possible. If the order has been made through PAYPAL the amount is credited by Lettres
& Covers. The validation of the results in acceptance of these conditions of sale. All the data recorded and
validation worth proof of the transaction. The order is embodied in the presentation of an order form which
commits Lettres & Covers and Buyer.


Articles submitted by Lettres & Covers are ordered directly by the buyer who visits the virtual shop. After
validation of his order, the Purchaser confirms its intention to pay by choosing a means of payment among
those proposed by Letters & Covers. The price is payable upon validation of the order confirmation.

The following payment methods are proposed:

 1. Paypal (for all customers):
If you hold a Paypal account enter your email and password. If you're not follow the instructions to register.
After logging into your account confirm your payment. (Please do not take into account the particulars required Pal: "Enter the number of gift certificates, reward or rebate).

2. Bank transfer (European countries and payments only in Euros):
Transfers are free by internet. We prefer this method of payment for the French and European customers.
Your items will be shipped upon receipt of your payment.

3. Cheque of a French bank (customer in France and only in Euros):
Your order will be shipped upon receipt of your cheque. Thank you to send your payment to 30 chemin de Vide Pot 69370 Saint Didier au Mont d'Or

We request that you send your payment within 7 days of your order. The items will be back for sale in the shop after this period.


Upon receipt of your payment, the items will be dispatched within 2 to 5 days. They are sent by priority mail. A secure sending with registration, may be chosen as an option before finalizing the order. The shipment by registred mail is advised for orders above €50.

Priority mail shipments are only the buyer's risk in case of loss or theft of mail. The items are carefully packed in plastic bag and placed on a card.

Shipping by REGISTRED mail for orders higher than €150 is free.

+ Shipping up to 100g: France €1.60, Europe €2.00, Worldwide €2.50

+ Shipping up to 250g: France €3.20, Europe €5.00, Worldwide €6.25

Deliveries are made to the address given by the Purchaser. The risks are borne by the buyer from the time they have left the premises of Lettres & Covers. In the event of damage during transport, the claim must be made to the postal services within three days from delivery.


 You have seven days from receipt of items for exercising your right to return. Returns are accepted for items different than the description. The return costs and possible Paypal fees are your responsibility.
Before returning , please send a mail (contact). We will refund without delay and no later than ten days following the date on which the right of return has been exercised. Returned items, damaged or soiled by the client are not reimbursed.

Archiving - Proof:

Lettres & Covers archives purchase orders and invoices on a reliable and durable as a faithful copy in
accordance with article 1348 of the Civil Code.
In respect of transactions for which payment has been made by check, the registers of Lettres & Covers will
be considered by the parties as evidence of communications, orders, payments and transactions between the
parties. In respect of transactions for which payment has been made by Paypal, the data recorded by
PAYPAL on its platform to provide evidence to the contrary, the evidence of all transactions made on the
system by Lettres & Covers , its buyers, the Bank and the entity responsible for the payment system.

Dispute settlement:

These conditions of online sales are subject to French law.
In case of dispute, jurisdiction is given to the court of geographically Lettres & Covers.

Identification of the Company:

The site is published by the "Lettres & Covers", EURL with a capital of € 1,000
recorded in the RCS Lyon.N ° SIRET 508 205 168 0001 8 The company's headquarters is at 30, chemin de Vide-Pot 69370 Saint-Didier-au-Mont-d'Or Tel. 04 72 74 21 98 Chief: Thierry Rohan 

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